With our full suite of electronic banking services, you can take care of routine banking tasks quickly, remotely, and oh-so-easily!
Bank wherever and whenever it is convenient for you using your mobile device and our app. You can make deposits, check your account balance, pay bills and transfer money to and from your various in-house accounts.
Get the app today!
Mobile Banking FAQ’s
- What is the difference between mobile banking and online banking?
Mobile banking takes place on your mobile device (smart phone tablet or smart watch), using our app. Online banking is banking through our website portal, when you login into your account. Online banking can be accessed through any standard browser on a phone, tablet or computer.
- Is mobile banking safe and secure?
Yes. We have invested in leading industry technology utilizing advanced security features to safeguard your data and transactions.
- How do I sign up?
First, enroll in online banking. Then download the app to your mobile device. You will be asked to login with the same login information as that for online access.
- Do you offer text messaging for notifications?
Yes. To receive text messages, first log into online banking. Navigate to the options tab and choose mobile banking. Follow the instructions to complete the setup.
- What bank account management can I do through mobile banking?
Account information updates cannot be made at this time using mobile banking. You can update password and phone numbers while logged into online banking. Address changes must be made by a customer service representative.
- If I have multiple accounts, can I choose to hide mobile access to select ones?
No. Once you are enrolled in mobile banking, all accounts will be seen and accessible.
- Can I pay bills with mobile banking?
Yes, you can pay pre-established payees as well as add new or delete active payees.
- How do I know for certain my deposit went through?
You will receive an email confirming it was received and then a second email stating that it was accepted or declined.
- How do mobile deposits differ from traditional deposits?
Making deposits with remote capture is easy! Just login to your mobile account and follow the onscreen instructions. Keep these points in mind:
- Checks must be endorsed with “The Bank of Bennington Mobile Deposit Only” written above the signature.
- Same day deposits must be made by 3:00 pm.
- Deposits are limited to $2,500 per day and $5,000 per 7 business day period.
- Money orders, cashier’s checks, traveler’s checks and tax refunds are not accepted via mobile deposits.
- Retain all deposited checks for 90 days and then destroy originals.
Your device. Your choice.
Apple Pay, Samsung Pay, & Android Pay are available for all our customers who wish to access their debit card via their Mobile Wallet.
A mobile wallet is a way to carry your credit card or debit card information in a digital form on your mobile device. Instead of using your physical plastic card to make purchases, you can pay with your smartphone, tablet, or smartwatch where accepted.
Each eligible device should have a mobile wallet app where you will be able to follow the instructions and load your card. After the card is loaded you may be required to call an 800 number that routes you to a customer service representative to verify your information. They will ask you to verify recent transactions on your account. Once completed you will see your card status in your wallet will be ready for use. Note: Apple users need to have the same address in iTunes that is attached to their card.
Be aware the regular debit and business debit cards don’t look any different after being loaded. Transactions are processed the same as they are when you use physical plastic and there is no fee to use this service.
Mobile Wallet FAQs
- What mobile wallet options are available?
Apple Pay, Android Pay, Samsung Pay are available for all our debit card holders that have an eligible device.
- How does it work?
To add your eligible debit card from The Bank of Bennington to your mobile wallet, follow the instructions provided in the Apple Pay, Android Pay, or Samsung Pay app. After the card is loaded you may be required to call our toll free number that routes you to a Customer Service Representative that verifies your information. They will ask you to verify recent transactions on your account. Once completed you will see you card status in your wallet will be ready for use.
- What The Bank of Bennington cards are eligible?
Debit, Business Debit & HSA Debit Cards.
- Is it safe?
YES! each service assigns, encrypts and securely stores a Unique Device Account Number on your mobile device. When a purchase is made, that number and an individual transaction security code is used to process the payment. The Card number is never stored on your device, and the card number is never sent to merchants.
- What happens if my card is stolen or lost?
If your card becomes lost or stolen you will follow the same procedure as always but you will have to load the new card into your mobile wallet.
- What Phone/Device is compatible?
Apple Pay: IPhone 6 and above. Apple users must have the same address attached to their iTunes & debit card in order to get the card successfully loaded. Samsung: Galaxy Note5, Galaxy S6 Active or higher. Android: Any NFV- enabled device running Android os 4.34 (KitKat) or higher.
Follow these links to find a the most current list of compatible devices.
Reduce waste and clutter, and streamline your financial life with e-statements instead of paper statements. With paperless statements, you get your statements sooner, can review them online, and have them available online for eighteen months. Your e-statement can be downloaded as a pdf to your computer if desired.
E-statements are available for your checking, savings, and health savings accounts.
Signing up for e-statements is fast and easy. Simply login in to your online banking account, and go to the “options” dropdown and choose “statement delivery preferences.”