We’re Ready to Help You!
Our mortgage loan servicing department is glad to assist you with any of your mortgage questions. Our mortgage loan servicing department can be reached at (802)442-1640 ext 8011. However, we have compiled a list of commonly asked questions that may answer your question as well.
What if I do not have enough money in my account to process the autopay when it tries to come out?
The system will try for 9 consecutive business days to pull the payment as long as it is from a Bank of Bennington account. If your autopay is with another bank, then it will only try 1 time and then you will have to send in a check for the payment.
If I have a mortgage with The Bank of Bennington and I want to pay my regular payment early, can I?
Yes, you may make a regular payment early.
Can I get a copy of my mortgage statement?
Absolutely. If you have online banking you can view your mortgage statement right online or you can contact the loan servicing department at (802)442-1640 ext 8011.
Why have I not received my 1098?
The form 1098 is only generated if you paid more than $600.00 in interest or PMI throughout the calendar year.
Can I get a copy of my 1098?
Absolutely. Please contact the loan servicing department at (802)442-1640 ext 8011.
Can I transfer between accounts online?
Yes, you can.
Can I transfer from my home equity line of credit to another account at The Bank of Bennington?
Yes, you can transfer from your home equity line of credit to another account at The Bank of Bennington. You do have to remember that the minimum withdrawal from your line of credit is $500.00. There is not a limit to the number of times that you can make a transfer.
Do I have to notify The Bank of Bennington if I change insurance companies?
Yes, we need to make sure that we have the correct insurance company listed for your property.
Why did I receive an insurance cancellation notice from Lee & Mason?
The Bank of Bennington uses a third party to assist us in tracking the thousands of insurance policies we are required to monitor. The most common reasons for receiving this notice are:
1. You may have changed insurance carriers and we have not been notified.
2. The property address on your insurance policy does not match the address we have on record.
3. You may have forgotten to make the insurance premium payment or you may have sent it in late.
Regardless of the reason please do not hesitate to contact our loan servicing department at (802)442-1640 ext 8011 and we will be glad to assist.
Can I make a mortgage payment using online banking?
Yes, you may use online banking to make your mortgage payments.
My mortgage payment appears to have gone up even though I have a fixed rate?
The most common reason for an increase in mortgage payment is a result of an increase in the real estate tax bills. An escrow analysis is mailed every year around the beginning of December to inform you of a potential change in payment. Please keep an eye open for that notice.
I escrow for my real estate tax bill, when I receive the paper copy from the Town do I need to send a copy to the Bank.
No you do not need to send us a copy. We receive electronic copies from the towns. You should keep your copy for tax purposes.
Do you publish a list of foreclosure properties?
We do not publish our list of bank owned properties obtained through foreclosure. However, you may contact our foreclosure specialist, Patti Bass at 802-445-7919 to get a list.
Contact a Loan Specialist