Recommended for best user experience:

Desktops & Laptops:
Windows
8.X or higherInternet Explorer, Edge, Chrome, Firefox
Mac OS X - Safari, Chrome

Tablets:
Samsung Galaxy tablets
running Android 8 or higher - Chrome
Apple iPad and iPad Pro running IOS 11 or higher -  Safari, Chrome

Phones:
Samsung Galaxy
S8 or higher, running Android 8 or higher 
Apple iPhone X or higher, running IOS 11 or higher

Additional Tips:

  • • Agreeing to e-consent means communication and document sharing will occur by means of the portal. Please save your user ID and password.
  • • When the bank needs additional information or sends you a document you will receive an email that activity in your portal has occurred.
  • • We recommend each borrower use their own separate emails
  • • Each borrower will get an email to authenticate themselves. If each borrower is using the same email address there will be two separate emails to the same address.  Each borrower needs to establish their own user ID using the email that is addressed to them individually.
  • • Each borrower will receive a unique authorization code with an original electronic document request.  This is different than the password that the borrower creates when establishing the credentials for the portal.